Frequently Asked Questions
ARE BOOZYBaubles® THE BEST THING TO HANG ON MY TREE THIS CHRISTMAS?
GREAT! SO WHAT COMES IN EACH PACK OFF BOOZYBaubles®?
We thought you'd never ask! Aside of all the fun your Christmas decorations have been missing in years gone by, your presentation box of BOOZYBaubles® will contain:
- 6 screw cap plasticBOOZYBaubles®
- 3 different BOOZYBaubles® colours
- 2 x pink, 2 x green, 2 x clear
- High quality BOOZYBaubles® presentation box, perfect for gifts
- BOOZYBaubles® DO NOT come filled with alcohol, allowing you the freedom to fill them with whichever drink you like.
CAN I REUSE MY BOOZYBaubles®?
Absolutely! One of the best things about BOOZYBaubles® is the freedom to fill them with whatever you like, then use over and over again.
HOW DO I CLEAN MY BOOZYBaubles®?
We recommend washing your BOOZYBaubles® throughly with warm soapy water before rinsing and placing upside down on a radiator or towel to dry out completely.
HOW LONG CAN I LEAVE ALCOHOL IN MY BOOZYBaubles®?
Your BOOZYBaubles® have been tested extensively with alcohol. However, we recommend drinking the contents during the Christmas period that they are filled.
The faster you drink them, the faster you can refill!
WHAT SORT OF DRINKS CAN I PUT IN MY BOOZYBaubles®?
- In short, any commercially bought alcoholic or soft drink
- Why not try gin filled baubles, vodka baubles, whisky baubles, rum baubles or Irish cream baubles?
- How about a VirginBauble with fruit juice?
HOW DO I PURCHASE MY BOOZYBaubles®?
Shopping for your BOOZYBaubles® couldn’t be easier. Simply head to boozybaubles.co.uk (you're here!) and click on "Buy BOOZYBaubles®" in the options at the top of the Homepage.
You will be taken to the "Buy BOOZYBaubles®" page where you will need to click on the "ADD TO CART" button – from there you will be taken to your shopping cart.
When in "Your Cart" you can order the exact number of BOOZYBaubles® packs you would like to receive by adjusting the "Quantity" box. The more the merrier! Make sure your tree is the envy of all your friends.
Once you have ordered enough BOOZYBaubles® to completely cover your tree, give as gifts or make this Christmas the merriest on record, click the "CHECK OUT" button.
You will then be asked to fill out your customer information. Some of the fields are mandatory so make sure they are filled correctly to avoid delaying the arrival of your BOOZYBaubles®. No one wants that to happen!
Once you have completed the short form, click the "continue to shipping" button and this will take you to the shipping method, where standard shipping will have been pre-populated for you.
Click on the "continue to payment method" button and this will take you to the final page of our process.
Please carefully add your payment details before clicking the "Review Order" button.
Finally, you will then click the "Complete Order" button.
DO I NEED AN ACCOUNT TO PLACE AN ORDER?
No but you can save your information on the Payment Method page for faster checkout on future orders. Remember, the more BOOZYBaubles® you order, the better decorated your tree will be and will make this Christmas an extra merry one.
I WANT TO PLACE AN ORDER AS A GIFT. WILL MY PURCHASE HAVE A PRICE STICKER OR WILL THE VALUE OF THE GOODS APPEAR ON THE PACKING SLIP?
No, the product packaging will not be priced and the packing slip does not include any price details. This makes BOOZYBaubles® ideal for a direct gift to someone who enjoys the fun of Christmas as much as you do. It also makes them ideal Secret Santa presents.
If you are a retailer interested in stocking BOOZYBaubles®, please contact our Trade Sales team firstname.lastname@example.org
For more information about trade and wholesale including details of trade accounts, please visit our Trade Enquiries link at the base of the homepage.
HOW MUCH DO YOU CHARGE FOR DELIVERY?
Standard delivery: £2.99 and you can expect it to arrive via Royal Mail, directly to your home or address of your lucky friends between 3-5 working days of ordering.
In the UK and Ireland be sure to order before Dec 18, 2017 to ensure delivery before Santa comes down your chimney.
DO YOU DELIVER OUTSIDE THE UK?
Yes, we deliver to a wide range of international destinations from our boozybaubles.co.uk website. This costs £20 and you can expect delivery within 5-7 working days of ordering.
For shipping outside the UK and Ireland we recommend ordering before Dec 15, 2017 for your BOOZYBaubles® to arrive before Christmas.
WHAT IF I AM NOT IN WHEN YOU DELIVER?
If you are not in, our carrier will leave a card to let you know that they attempted delivery and provide instructions about how to re-arrange your delivery or where you can collect your order.
CAN YOU DELIVER TO AN ADDRESS THAT IS DIFFERENT TO MY BILLING ADDRESS?
Yes. When you get to the checkout you are able to input a different delivery address.
HOW DO YOU DELIVER?
Our standard service is Royal Mail; experts in BOOZYBaubles® handling.
WHEN WILL YOU DEBIT MY ACCOUNT?
Your account will be debited when you place your order.
CAN I GET A TAX INVOICE FOR MY ORDER?
Yes. Your shipping email can be used as a tax invoice/receipt. It has all the relevant information on it.
HOW DO YOU ENSURE THE SECURITY OF MY DETAILS?
All sensitive information such as credit card details, name and address is encrypted. This means that information passed between your computer and our website cannot be read even in the event of it being intercepted by someone else.
WHAT DO I DO IF MY ORDER ARRIVES DAMAGED OR IS FAULTY?
In the unlikely event that your order arrives damaged or is faulty, please drop us an email via email@example.com remembering to include your order number, a description and photo of the problem.
WHAT ARE COOKIES? WHY MUST I ENABLE THEM IN MY BROWSER?
WHAT ARE CUSTOMER REVIEWS?
BOOZYBaubles® are perfectly formed but if not, it is very important you tell us at firstname.lastname@example.org ....we can't have imperfect baubles on our watch.
Be sure to let us know what you fill your BOOZYBaubles® with, who you have gifted them to and how many you have bought - along with pictures of them adorning your trees!
HOW DO I WRITE A REVIEW?
Writing a review is a great way to share your knowledge. Customers love to hear about real life experiences and opinions as they really help in the decision making process. After all, having bought and used the product, you are the expert. Your feedback will help to give a more all-round, unbiased view of the product and how it functions; a view that cannot be gained by simply viewing the product online.
Customer reviews are very important to us. We want to know that you are 100% happy with how BOOZYBaubles® transform your Christmas tree. The best way to place a review is on our BOOZYBaubles® Facebook page.